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4. Complaint Investigation
Complaint Investigations:
a) The complaint investigation may include but is not limited to: an onsite investigation; request(s) that the complainant or public education agency provide additional information; and request(s) to review records in the possession of either party.
b) Any time after a complaint is filed and before the complaint is resolved, it may recommend a public education agency to undertake immediate action in an extraordinary situation when it is imperative to do so in order to protect the rights, health or safety of any student.
c) The CDE, shall have sixty (60) calendar days from the date of receipt of the properly filed complaint, to resolve the complaint. The parties may mutually agree to extend the sixty (60) calendar-day time limit in order to engage in voluntary mediation.